ITAssurance CEO, Bill Campbell joins CMMC Professionals Network (CPN) Board of Directors.
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ITAssurance CEO, Bill Campbell joins CMMC Professionals Network (CPN) Board of Directors.
Your Trusted Managed IT Services Partner in Maryland, Virginia, and the DMV. Eliminate IT headaches, reduce downtime, and scale your business securely.
ITAssurance is a dedicated Managed IT Services provider focused exclusively on supporting small to mid-sized businesses (SMBs). Formerly known as a division of Balancelogic, a recognized business support and technology services company headquartered in Waldorf, Maryland, ITAssurance brings over two decades of operational excellence to every client relationship.
Our approach goes beyond day-to-day IT support. We partner with clients to strategically align their IT infrastructure with their business goals—providing scalable, secure, and cost-effective solutions that support productivity, growth, and compliance.
We serve as a trusted IT department for companies without internal IT staff, and as a strategic supplement for organizations with limited in-house capabilities. Our mission is to take the burden of technology off your plate so you can focus on driving your business forward.
Our mission is to empower small and mid-sized businesses with dependable, secure, and forward-thinking technology services. We believe SMBs deserve the same level of IT support and cybersecurity sophistication as enterprise organizations—without the high costs, complex contracts, or unresponsive help desks.
We are committed to:
The table below outlines the distinct qualities that differentiate ITAssurance from other Managed IT Service Providers (MSPs):
| Differentiator | Description |
|---|---|
|
Local Expertise with National-Grade Capabilities |
Based in Maryland, we provide responsive onsite and remote support across the Mid-Atlantic, backed by nationally recognized certifications and technology partnerships. |
|
Cybersecurity-First Approach |
Every service offering is built with security at the core—led by CISSP-certified leadership and driven by advanced endpoint protection, firewall management, and compliance support. |
|
Custom-Fit Solutions for SMBs |
We tailor service packages based on your business size, industry requirements, and growth plans—eliminating waste and improving efficiency. |
|
Transparent, Predictable Pricing |
Our flat-rate pricing model removes billing surprises, allowing you to budget IT as a consistent operating expense. |
We deliver a full suite of Managed IT Services that address the entire IT lifecycle—from daily support to long-term technology planning. Our proven process and “Assurance” framework, ensures proactive system health, rapid support response, and strategic alignment between your IT environment and business objectives.
| Core Service | Key Capabilities |
|---|---|
|
Help Desk & User Support |
24/7 access to a responsive, U.S.-based support team that resolves issues quickly and efficiently. |
|
Network Monitoring & Management |
Real-time monitoring, proactive system maintenance, and issue remediation to prevent downtime. |
|
Cybersecurity Services |
Endpoint protection, managed firewalls, threat detection, patch management, security awareness training, and compliance support. |
|
Cloud & Email Solutions |
Office 365 and Azure deployment, administration, email security, and cloud collaboration tools. |
|
Data Backup & Disaster Recovery |
Onsite and offsite backups with full disaster recovery planning to protect against data loss and operational disruptions. |
|
IT Strategy & vCIO Services |
Quarterly business reviews, IT budgeting, vendor management, and strategic roadmap development. |
We understand that each industry faces different IT challenges. Our ability to deliver customized service plans ensures that clients receive the tools, security, and support they need—no more, no less. ITAssurance specializes in meeting the unique IT and compliance needs of SMBs across a wide range of sectors:
| Industry | Common Needs We Address |
|---|---|
|
Professional Services |
Secure file access, remote workforce support, compliance documentation, and workflow optimization. |
|
Government Contractors |
CMMC and NIST 800-171 compliance, incident response readiness, and secure communications. |
|
Construction & Trades |
Mobile device management, remote jobsite connectivity, and secure project collaboration. |
|
Healthcare & Medical Offices |
HIPAA-compliant data storage, secure EHR access, and endpoint security. |
|
Retail & Multi-Location Operations |
Point-of-sale security, multi-site network management, and reliable uptime. |
|
Nonprofits |
Budget-conscious IT strategy, grant compliance, and secure donor/constituent data handling. |
Working with ITAssurance produces measurable business outcomes. By integrating ITAssurance into your operations, your business becomes more secure, more resilient, and more efficient—ready to compete and grow in a digital-first environment.
| Outcome | Business Impact |
|---|---|
|
Improved Uptime & System Reliability |
99.9% uptime SLAs reduce disruptions, improve workflow efficiency, and support a better client experience. |
|
Lower IT Risk |
Continuous security monitoring and rapid response reduce cyberattack exposure, data loss, and compliance fines. |
|
Controlled IT Costs |
Flat monthly pricing replaces unpredictable expenses with predictable OPEX planning. |
|
Enhanced Productivity |
Faster issue resolution, optimized networks, and cloud enablement reduce user frustration and increase productivity. |
|
Scalable Technology |
Infrastructure grows with your business—whether you’re adding headcount, new locations, or migrating services to the cloud. |
Bill Campbell, CISSP, CSCP, is the CEO of ITAssurance and Balancelogic, and the driving force behind ITAssurance. A nationally recognized and award winning cybersecurity leader and AWS-certified expert, Bill has led hundreds of digital transformation and IT modernization projects for SMBs and local government entities.
His team includes experienced network engineers, cybersecurity analysts, and IT & Cloud specialists—committed to delivering measurable outcomes through ethical, client-first service.
When SMBs need a managed IT provider that understands both technology and business strategy, they choose ITAssurance for our:
If you’re tired of slow response times, unresolved IT issues, or rising security risks, it’s time for a different kind of partnership. With ITAssurance, you’ll gain a strategic ally that’s invested in your success.