ITAssurance CEO, Bill Campbell joins CMMC Professionals Network (CPN) Board of Directors.
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ITAssurance CEO, Bill Campbell joins CMMC Professionals Network (CPN) Board of Directors.
Enterprise-Level IT Support—Designed for Small Businesses
Small businesses today face the same challenges as larger organizations—cybersecurity threats, compliance requirements, evolving technology—but without the same level of internal resources. That’s where ITAssurance steps in. Our IT services are purpose-built to support growing small businesses across industries with affordable, secure, and scalable solutions.
Small business owners are often forced to juggle multiple roles—operations, HR, finance, and yes, even IT. Unfortunately, this results in reactive tech management, frequent downtime, and vulnerabilities that can expose the entire business to costly risks.
ITAssurance is different. We act as your strategic technology partner—handling your IT so you can stay focused on your business.
By partnering with ITAssurance, small businesses gain enterprise-level IT leadership and protection without the cost or complexity of building a full in-house team. Our solutions are built for agility, affordability, and long-term impact.
Whether you have 5 employees or 50, we provide the infrastructure, strategy, and support to help your business operate more efficiently and securely, while preparing for what’s next.
| Pain Point | Our Solution |
|---|---|
|
Frequent downtime and productivity loss |
Proactive monitoring and 24/7 support to catch issues before they cause damage |
|
Budget constraints for IT staff |
Affordable, flat-rate pricing—no surprise costs or hiring overhead |
|
Growing cybersecurity risks |
Multi-layered protection with endpoint security, firewalls, and MFA |
|
Difficulty managing cloud and remote work |
Seamless Microsoft 365 and cloud solutions tailored for hybrid teams |
|
Lack of IT strategy or roadmapping |
Fractional CIO guidance aligned with business goals and compliance needs |
We offer a full suite of managed IT services customized to meet the demands of small and growing businesses. Each service is designed to deliver maximum value, performance, and security.
Overview of Services
| Service | Details |
|---|---|
|
Managed IT Services |
Complete end-to-end management of desktops, laptops, servers, and applications. Includes patching, updates, and support. |
|
24/7 Help Desk Support |
Always-on access to certified technicians who can resolve issues quickly and efficiently—remote or onsite. |
|
Cybersecurity Services |
Includes antivirus, anti-malware, firewall configuration, multi-factor authentication, and phishing protection. |
|
Cloud Services (M365, Azure) |
Microsoft 365 setup and administration, cloud migration, OneDrive, SharePoint, and secure file access for remote teams. |
|
Data Backup & Recovery |
Automated backups with secure cloud storage and rapid recovery capabilities in the event of system failure. |
|
Network Management |
Design, installation, and management of wired/wireless networks, firewalls, and VPNs. |
|
IT Strategy (vCIO Services) |
Strategic planning, budgeting, compliance alignment (HIPAA, NIST, CMMC), and vendor management. |
Small businesses need outcomes they can see and feel—less downtime, more productivity, and reduced risk. ITAssurance delivers real business results through strategic IT alignment.
Our approach is not just about fixing what’s broken. We proactively manage your IT to deliver consistent, measurable improvements to your business operations, security posture, and bottom line.
Key Benefits Delivered
| Benefit | Impact on Your Business |
|---|---|
|
Higher System Uptime |
Employees stay productive and customer-facing operations remain uninterrupted |
|
Cost Control & Predictability |
Fixed monthly pricing with no surprise costs or hidden fees |
|
Reduced Risk of Cyber Incidents |
Our layered security model protects against breaches, ransomware, and phishing |
|
Better Decision-Making |
With access to real-time IT analytics and expert guidance, you can plan and scale smarter |
|
Regulatory Compliance Support |
We help SMBs meet HIPAA, NIST, or CMMC 2.0 requirements, avoiding fines or contract delays |
|
Peace of Mind |
You can sleep better knowing we’re monitoring and managing your infrastructure 24/7 |
While we specialize in small business environments, we understand that every industry has its own unique IT requirements. Our team has deep experience supporting SMBs across a wide range of verticals:
| Industry | Special Considerations |
|---|---|
|
Professional Services |
Secure document management, compliance, and client confidentiality |
|
Healthcare (SMBs) |
HIPAA compliance, EMR integration, and secure patient communications |
|
Retail and Hospitality |
POS system support, secure guest Wi-Fi, inventory and scheduling systems |
|
Construction & Trades |
Remote access for field teams, project collaboration, rugged device support |
|
Government Contractors |
NIST 800-171 and CMMC 2.0 compliance, secure file sharing, contractor system accreditation |
“We were constantly firefighting with our old IT support. ITAssurance came in, stabilized everything, and gave us the confidence to focus on our clients again.”
— Melissa C., Managing Partner
We understand that small business owners are busy. That’s why our onboarding process is streamlined, fast, and pain-free.
From day one, we focus on aligning your IT infrastructure with your business goals. Our onboarding is white-glove and designed to eliminate risk and minimize disruption.
Our Proven 4-Step Engagement Model
| Step | What You Can Expect |
|---|---|
|
1. Free Assessment |
We audit your current IT environment, identify gaps, and make initial recommendations. |
|
2. Custom IT Roadmap |
Receive a tailored service plan based on your business goals, growth, and compliance needs. |
|
3. Seamless Onboarding |
We handle the transition process, systems integration, and user onboarding efficiently. |
|
4. Ongoing Optimization |
Monthly reporting, continuous improvement, and responsive support to keep you running strong. |
Yes. Many of our small business clients have between 5–50 users. We provide right-sized solutions that scale with your business.
Absolutely. We support a range of regulatory frameworks and provide compliance audits, documentation, and system hardening.
Most support tickets are responded to within 15 minutes, and urgent issues receive immediate escalation.
Yes. We are based in Maryland and serve SMBs throughout the Mid-Atlantic region. You’ll always speak to a live, local engineer.
Your business deserves IT that just works. Let us take the burden off your shoulders so you can focus on growth.