ITAssurance℠ named to CRN’s 2026 MSP 500 list (Pioneer 250). Read the announcement →
ITAssurance℠ named to CRN’s 2026 MSP 500 list (Pioneer 250). Read the announcement →
Managed IT and cybersecurity for Upper Marlboro, Bowie, Largo and Clinton businesses
ITAssurance℠ is a managed service provider (MSP) based in Waldorf, just south of the Prince George's County line. We look after the computers, network, email and security of businesses in Upper Marlboro, Bowie, Largo, Clinton and across the county, and come onsite when something needs hands at your desk.
Serving Maryland businesses since 2004 · Named to CRN's 2026 MSP 500 list (Pioneer 250) · Owned by a U.S. Marine Corps veteran
Prince George's County mixes government contractors around Joint Base Andrews and the federal campuses with professional offices, healthcare practices, contractors and nonprofits. Many of our clients here have to protect government data as well as keep the office running.
See how we work with government contractors, healthcare practices, construction companies, nonprofits and small businesses.
Help desk, monitoring and monthly patching of every managed device.
Managed cybersecurity, from multi-factor authentication (MFA, a second sign-in step that makes a stolen password far less useful) on every account to firewalls and security awareness training.
Managed backup and disaster recovery, with test restores so you know your data comes back.
Setup, security settings, licenses and migrations.
New offices, rewiring, Wi-Fi and network upgrades.
Already have an IT person? We can back them up. Talk to us about what that looks like.
If your contracts include CMMC or DFARS requirements, we handle the CMMC remediation work: putting the controls in place, running them day to day and keeping the evidence. We also reimage computers that have held Controlled Unclassified Information (CUI) and retire old equipment with drives sanitized following NIST SP 800-88.
Our work supports your compliance program. It doesn't guarantee compliance, certification or audit results.
We start by documenting what you have: devices, network, accounts, licenses and backups. Then we fix the urgent gaps first, including MFA on every account, admin and email accounts included.
Your team calls or emails one help desk. Every managed device is patched monthly, monitored and backed up.
You see the work. We send monthly patch reports, and every quarter we walk through your backup reports and restore-test results with you in a technology business review.
We serve Upper Marlboro, Clinton, Bowie, Largo, Greenbelt and Laurel from our Waldorf office, and two hours of travel is included with every onsite visit. Most problems we fix remotely; when it needs a person at your desk, we come to you.
Your support comes from ITAssurance staff. Outside our office hours (8:30am to 5pm, Monday to Friday), call our after-hours number and leave a message. It goes to our on-call technician.
Federal broadband data (FCC, December 2025) for Bowie shows Verizon fiber across most of the area, Xfinity cable almost everywhere, plus fixed wireless from T-Mobile, AT&T, Verizon and Believe and satellite from Starlink. Coverage varies across the county, so check your own address. If your phones and cloud apps depend on one connection, a second connection from a different provider can take over when the first one drops. We recommend a backup internet connection for most offices, and we set it up and manage it for you.
Most of Prince George's County is served by Pepco, with BGE and SMECO in parts of it. Report Pepco outages at 877-737-2662 (pepco.com), BGE at 877-778-2222 and SMECO at 877-747-6326. A battery backup (UPS) on your firewall, network switches and server keeps a short flicker from taking your whole office offline. After a long outage, check that last night's backup actually ran; for our managed clients, we check.
The county's electronics drop-off in Upper Marlboro takes non-commercial loads only, and the county asks businesses to call PGC311 for options, so business equipment usually goes to a commercial recycler. Before any computer leaves your office, its drive should be wiped or destroyed. Or we can handle it for you: we preserve the data you need to keep, sanitize or destroy the drives following NIST SP 800-88 (the federal guideline for media sanitization), recycle the equipment and give you a data destruction certificate. We also reimage computers that have held Controlled Unclassified Information (CUI) for government contractors.
Internet, phones, cabling and moving every computer can take weeks to line up, so start early. See our IT office relocation services.
General information for business owners. It isn't legal, compliance or insurance advice for your specific situation.
Serving Maryland businesses since 2004. Some of our clients have been with us for more than 15 years. Your support comes from ITAssurance staff, and when something needs a person on site, we come to you from Waldorf.
Serving other areas too: see all the areas we serve.
Services, inclusions and terms vary by agreement. ITAssurance provides pricing and terms in writing, in your MSA, MSSA or SOW, before you sign. Nothing here is a quote or an offer.
Yes. We serve Upper Marlboro, Bowie, Largo, Clinton and the rest of the county from our Waldorf office, and two hours of travel is included with every onsite visit. Most issues are fixed remotely; we come onsite when it needs a person there.
Yes. We support government contractors with managed IT and security, CMMC remediation, and reimaging of computers that have held Controlled Unclassified Information (CUI).
Most of our clients have 10 to 250 users.
Yes. With co-managed IT we support your IT person with the help desk, security tools, backups or projects. Talk to us about what would help most.
Our office hours are 8:30am to 5pm, Monday to Friday. Outside those hours, call our after-hours number and leave a message. It goes to our on-call technician.
Your support comes from ITAssurance staff. For some larger projects and professional services work, we bring in long-term contractors.
Yes. We preserve the data you need, sanitize or destroy the drives following NIST SP 800-88, recycle the equipment and provide a data destruction certificate.
We've been serving Maryland businesses since 2004, and some of our clients have been with us for more than 15 years.
We don't advertise prices. Every client gets pricing and terms in writing, in an MSA, MSSA or SOW, before signing.
Call (301) 246-8680 or tell us what’s not working, and we’ll explain what we would change.